Hugo App - Lo que necesites a domicilio

Operations Assistant


Trinidad and Tobago

Perfil de la plaza

General objective

Management and control of existing operational processes such as order allocation, monitoring compliance with standards deadlines, distribution and sectorization of drivers, internal support to the customer service team.

Specific tasks

  • Constant and logistical monitoring of orders in real time to ensure accomplishment with metrics.
  • Supporting resolution of problems detected by the customer experience team.
  • Constant monitoring of operational capacity levels and coordinate with the capacity team.
  • Monitoring compliance with the distribution of drivers throughout the territory to ensure compliance with times.
  • Take notes of good practices and negative impacts to look for opportunities for improvement.


  • Third, fifth-year student or university graduate of Logistics, Industrial Engineering or related careers.
  • Desirable distribution experience
  • Knowledge of microsoft office

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